Bilingual HR Support Associate (Entry Level)

United States 1 AB Car Rental Services; Oklahoma; In loco; USD 42.000 - 62.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Employee discounts

Descrizione del lavoro

Avis Budget Group is seeking a T1 Bilingual HR Employee Support Representative in Tulsa, OK. You will handle HR inquiries across phone, chat, and case management, guiding employees through HR processes and self-service tools while maintaining compliance and data quality.

Join a team delivering responsive HR services, improving processes, and supporting a positive employee experience. English and Spanish abilities are preferred to support a diverse workforce.

Competenze

• Minimum high school degree or equivalent.
• At least 1 year experience in customer services and/ or human resources.
• Excellent oral and written communication skills.
• Proficient in Microsoft Office applications.
• Bilingual in English and Spanish preferred.

Mansioni

• Responds to HR queries via phone, case management, and live chat, documenting interactions.
• Educates employees about HR services and self-service tools.
• Resolves problems promptly and prioritizes multiple requests.
• Investigates root causes to provide accurate answers.
• Ensures requests comply with HR policies and processes.
• Utilizes HR systems to fulfill requests and maintain records.
• Works independently on routine tasks and contributes to HR service improvements.

Conoscenze

Customer service

HR knowledge

Microsoft Office

Workday

Bilingual English-Spanish

Formazione

High school diploma

Strumenti

Workday

HRIS

Descrizione del lavoro

Avis Budget Group is seeking a T1 Bilingual HR Employee Support Representative in Tulsa, OK. You will handle HR inquiries across phone, chat, and case management, guiding employees through HR processes and self-service tools while maintaining compliance and data quality.

Join a team delivering responsive HR services, improving processes, and supporting a positive employee experience. English and Spanish abilities are preferred to support a diverse workforce.