Bilingual HR Business Partner - Manufacturing Ops

Integrity Staffing Solutions; Aurora (IL); Remote; USD 65,000 - 72,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Personal time

Job summary

Integrity Staffing Solutions is seeking an Employee Relations Specialist to support a high-volume hourly workforce across manufacturing and distribution client locations. You will address concerns, conduct investigations, and coach leaders to ensure consistent policy application.

The role requires English and Spanish fluency, strong judgment, and the ability to work remotely with periodic travel to client sites for investigations and onsite support.

Qualifications

• Experience supporting a high volume hourly workforce in manufacturing or distribution.
• Fluency in English and Spanish; able to interview and communicate in both languages.
• Experience conducting workplace investigations and documenting findings.
• Ability to handle sensitive information with discretion.
• Experience advising managers on employee concerns and corrective action.
• Strong organization and ability to manage multiple cases.

Responsibilities

• Serve as a primary resource for employee relations concerns involving a high volume hourly workforce across multiple client locations.
• Communicate directly with associates in English and Spanish to understand concerns, explain processes, and support resolution.
• Conduct timely, thorough, and impartial investigations into workplace concerns, including complaints involving conduct, harassment, discrimination, attendance, and policy violations.
• Interview associates and managers, gather statements, review supporting records, and prepare clear, objective investigation summaries.
• Recommend appropriate resolutions and corrective actions.
• Coach onsite leaders on documentation, performance management, conflict resolution, and consistent policy application.
• Manage employee relations requests through Nitro ticketing system, prioritizing urgent issues and maintaining accurate case notes and follow-up.
• Maintain confidential records and document relevant activity in HR systems and Bullhorn, as applicable.
• Identify recurring concerns and recommend improvements to communication, training, associate engagement, and retention.
• Collaborate with client managers and internal operations teams to resolve concerns while maintaining strong working relationships.
• Travel to client locations as needed for investigations, associate meetings, and operational support.

Skills

Employee relations

Bilingual English/Spanish

Investigations

Policy guidance

Case management

Education

Bachelor's degree in HR or related field

Tools

Nitro ticketing

Bullhorn

Job description

Integrity Staffing Solutions is seeking an Employee Relations Specialist to support a high-volume hourly workforce across manufacturing and distribution client locations. You will address concerns, conduct investigations, and coach leaders to ensure consistent policy application.

The role requires English and Spanish fluency, strong judgment, and the ability to work remotely with periodic travel to client sites for investigations and onsite support.