Bilingual HR Business Partner – Field Ops (Hybrid)

InProduction, Inc.; Warrenville (IL); Hybrid; USD 90,000 - 125,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Match

Paid Vacation

Life/AD&D

Paid Holidays

Supplemental Benefits

Job summary

InProduction is seeking a Bilingual HR Business Partner to align people strategy with business goals across a multi-state field workforce. The role requires fluency in Spanish and English and blends hands-on HR execution with strategic partnership.

You'll advise managers on performance, investigations, leave management, and policy development, while ensuring compliance and confidential handling of information, traveling as needed to support field operations.

Qualifications

• Fluent in English and Spanish; able to work across multiple states and environments.
• 4-5+ years HR generalist/partner experience.
• Experience with workforce planning and employee relations.
• Knowledge of FMLA, ADA, and multi-state employment law.
• Strong communication and discretion in handling confidential information.

Responsibilities

• Serve as primary HR point of contact for assigned business units and field operations leaders, translating business priorities into people strategy and workforce plans.
• Advise managers on performance management, disciplinary action, and employee relations matters, ensuring consistency and legal compliance across states.
• Lead and document workplace investigations in partnership with legal counsel for higher-risk matters.
• Own FMLA, ADA, and other leave and accommodation requests for assigned units, ensuring compliance with federal and state requirements.
• Partner with Talent Acquisition on workforce planning and hiring strategy for field and corporate roles.

Skills

Bilingual Spanish-English

HR business partner

Workforce planning

Employee relations

Investigations

Leave management (FMLA/ADA)

HR policy guidance

Education

Bachelor's degree in HR or related field

Associate degree with HR certifications (SHRM/PHR) or equivalent experience

Tools

HRIS

ATS

MS Office

Job description

The Bilingual HR Business Partner (HRBP) serves as a strategic partner to assigned business unit and field operations leaders, aligning people strategy with business objectives across InProduction's multi-state field workforce. This role requires fluency in Spanish and English to effectively support a bilingual field installer population, and combines hands-on HR execution with consultative partnership to management on workforce planning, performance, and employee relations. The HRBP operates with a high degree of independence and is expected to anticipate business needs, not just respond to them.

This position reports to the VP, Human Resources.

Key Responsibilities

• Serve as the primary HR point of contact for assigned business units and field operations leaders, translating business priorities into people strategy and workforce plans
• Advise managers on performance management, disciplinary action, and employee relations matters, ensuring consistency, legal compliance, and alignment with company policy across multiple states
• Lead and document workplace investigations into employee complaints, partnering with legal counsel on higher-risk matters
• Own FMLA, ADA, and other leave and accommodation requests for assigned business units, ensuring compliance with federal and state requirements
• Partner with Talent Acquisition on workforce planning and hiring strategy for field and corporate roles, including sourcing, screening, and interview support for critical positions
• Own workers' compensation claims, managing the process end-to-end with our third-party administrator
• Deliver HR guidance and communications in both English and Spanish to ensure equitable access and understanding across the field workforce
• Coach and develop frontline and mid-level managers on HR fundamentals, difficult conversations, and change management
• Contribute to the development of organizational policies, procedures, and company-wide HR initiatives
• Communicate company benefits programs to employees, including bilingual open enrollment support
• Support company training and safety initiatives across assigned business units
• Maintain accurate employee records and ensure HR administrative processes meet compliance standards
• Other duties as assigned

• Fluent bilingual: Spanish and English required
• Must pass background check and drug screening requirements
• 4-5+ years of progressive HR experience, including demonstrated business partnering or HR generalist experience
• 3+ years of experience supporting employee relations, performance management, and workforce planning
• Proven ability to advise and influence managers independently, with sound judgment on escalation
• Customer-focused attitude with a high level of professionalism and discretion in handling confidential information
• Experience with HR software and Applicant Tracking Systems (ATS)
• Computer literacy (MS Office applications, Excel, etc.)
• Excellent organizational skills, with the ability to manage multiple priorities across business units
• Able to work independently with minimal guidance in a fast-paced, decentralized environment
• Excellent written and verbal communication skills in both English and Spanish
• Working knowledge of federal and multi-state employment law (FMLA, EEO, ADA, wage and hour, etc.)
• Experience in construction, live events, or the events installation industry preferred
• Experience supporting a multi-state or field-based workforce preferred

Education Requirements

• Bachelor's degree in Human Resources, Business, or a related field
• Or Associate degree and/or HR certifications with equivalent experience will also be considered

Travel and Work Schedule

• Hybrid role; 3 days in office, 2 days remote, must be willing and able to travel to customer, vendor, and company sites as necessary, approximately 10% of the time

Work Environment

This job operates in a professional office environment and/or warehouse office, or remotely as part of a hybrid schedule. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. As part of this role, personal protective equipment may be required. This position also supports field operations and requires occasional travel to job sites to meet with employees, conduct training, and support the Operations Team.

Compensation: $75K- $90K Annually

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401K Match: Immediate eligibility with 100% match of the first 3% of your selected contributions
• Paid vacation
• Employer paid Basic Life/AD&D
• Paid Holidays: 7 paid holidays and 1 floating holiday after 1 year of service
• Supplemental Benefits: Voluntary Life, STD, LTD, Accident, Critical Illness, Pet, insurance, Identity & Legal Protection, EAP, and Perkspot,