Bilingual Housing Access Navigator - Crisis & Resources

Orange County, NC; North Carolina; On-site; USD 42,000 - 62,000; Full time

Job summary

The Orange County Housing Department is seeking a Coordinated Entry Housing Specialist to deliver direct customer service to individuals in housing crisis and help them access housing resources and supports for homelessness prevention, shelter, and permanent housing.

Under supervision with some independent judgment, the role involves assessing needs, guiding clients through resources, and participating in related housing services activities as required.

Qualifications

• Three (3) years’ direct work experience in housing, human services or homelessness programs.
• Bilingual applicants are encouraged to apply.
• Equivalent combinations of training and experience may be considered.

Responsibilities

• Provide direct customer service to individuals in housing crisis and assist them in navigating housing resources.
• Support homelessness prevention, shelter coordination, and connection to permanent housing options.

Skills

Housing experience

Customer service

Multilingual

Education

High School diploma or GED

Job description

The Orange County Housing Department is seeking a Coordinated Entry Housing Specialist to deliver direct customer service to individuals in housing crisis and help them access housing resources and supports for homelessness prevention, shelter, and permanent housing.

Under supervision with some independent judgment, the role involves assessing needs, guiding clients through resources, and participating in related housing services activities as required.