Coordinated Entry Housing Specialist*

Orange County, NC; North Carolina; On-site; USD 42,000 - 62,000; Full time

Job summary

The Orange County Housing Department is seeking a Coordinated Entry Housing Specialist to deliver direct customer service to individuals in housing crisis and help them access housing resources and supports for homelessness prevention, shelter, and permanent housing.

Under supervision with some independent judgment, the role involves assessing needs, guiding clients through resources, and participating in related housing services activities as required.

Qualifications

• Three (3) years’ direct work experience in housing, human services or homelessness programs.
• Bilingual applicants are encouraged to apply.
• Equivalent combinations of training and experience may be considered.

Responsibilities

• Provide direct customer service to individuals in housing crisis and assist them in navigating housing resources.
• Support homelessness prevention, shelter coordination, and connection to permanent housing options.

Skills

Housing experience

Customer service

Multilingual

Education

High School diploma or GED

Job description

The Orange County Housing Department has an opening for a Coordinated Entry Housing Specialist.

The work is primarily responsible for providing direct customer service to people in housing crisis, assisting people as they navigate housing resources for homelessness prevention, emergency response involving shelter, and permanent housing.

Work is performed under the general supervision of the Homeless Services Coordinator with leeway to exercise independent judgment within the framework of applicable rules, regulations, policies and procedures in the performance of duties, both in terms of planning and accomplishing work, and in making decisions regarding needs and requests. Supervision is not a responsibility of this class. Does related work as required.

* Background Check required.

NOTE: the hiring range is on this posting NOT on the job specification.

MINIMUM QUALIFICATIONS

• Graduation from High School or General Educational Development (GED) test equivalency AND three (3) years’ direct work experience in housing, human services or homelessness programs.
• An equivalent combination of training and experience as defined above.
• A higher degree does not substitute for work experience.
• Prior experience working with individuals impacted by housing crises is strongly preferred.
• Individuals with prior experience working with housing programs is preferred.
• Bilingual applicants are encouraged to apply.

SPECIAL REQUIREMENT:

• Possession of or ability to readily obtain a valid driver’s license issued by the State of North Carolina for the type of vehicle or equipment operated.
• All offers of employment are conditioned upon successful clearance of a background check. Employment cannot commence until the employee has been cleared.

Orange County is an Equal Opportunity and Affiant... Employer