Coordinated Entry Housing Specialist*

Orange County Government; Hillsborough (NC); On-site; USD 40,000 - 56,000; Full time

Job summary

The Orange County Housing Department is seeking a Coordinated Entry Housing Specialist to provide direct customer service to residents in housing crisis and help navigate resources for homelessness prevention, emergency shelter, and permanent housing pathways.

The role emphasizes independent judgment within department rules, with no supervisory responsibilities. A background check is required, and bilingual skills are encouraged to apply.

Qualifications

• Graduation from High School or GED AND three years' direct work experience in housing, human services or homelessness programs.
• OR an equivalent combination of training and experience as defined above.
• A higher degree does not substitute for work experience.
• Prior experience working with individuals impacted by housing crises is strongly preferred.
• Individuals with prior experience working with housing programs is preferred.

Responsibilities

• Provide direct customer service to people in housing crisis and assist them in navigating housing resources.
• Support homelessness prevention, shelter operations, and permanent housing pathways.

Skills

Direct housing experience

Human services

Homelessness programs

Bilingual

Education

High School or GED

Job description

The Orange County Housing Department has an opening for a Coordinated Entry Housing Specialist.

The work is primarily responsible for providing direct customer service to people in housing crisis, assisting people as they navigate housing resources for homelessness prevention, emergency response involving shelter, and permanent housing. Work is performed under the general supervision of the Homeless Services Coordinator with leeway to exercise independent judgment within the framework of applicable rules, regulations, policies and procedures in the performance of duties, both in terms of planning and accomplishing work, and in making decisions regarding needs and requests. Supervision is not a responsibility of this class. Does related work as required. Background Check required.

MINIMUM QUALIFICATIONS

• Graduation from High School or General Educational Development (GED) test equivalency AND three (3) years' direct work experience in housing, human services or homelessness programs.
• OR
• An equivalent combination of training and experience as defined above.
• A higher degree does not substitute for work experience.
• Prior experience working with individuals impacted by housing crises is strongly preferred.
• Individuals with prior experience working with housing programs is preferred.
• Bilingual applicants are encouraged to apply.

SPECIAL REQUIREMENT

• Possession of or ability to readily obtain a valid driver's license issued by the State of North Carolina for the type of vehicle or equipment operated.
• All offers of employment are conditioned upon successful clearance of a background check. Employment cannot commence until the employee has been cleared.

Orange County is an Equal Opportunity and Affiliated Action Employer