Bilingual Healthcare Scheduler (English/Spanish)

Ultimate Staffing; Saint George (UT); Sur place; USD 19 000 - 28 000; Plein temps

Résumé du poste

Ultimate Staffing in St. George, UT is seeking a bilingual Customer Service Representative to support patients by scheduling health screenings and answering inquiries in English and Spanish.

The role features a Monday–Friday schedule (8:00 AM–4:30 PM) with a focus on delivering high-quality service, accurate record keeping, and collaboration with a healthcare team to ensure smooth daily operations.

Qualifications

• Bilingual in English and Spanish required.
• Experience in medical or healthcare scheduling or call center helpful.
• Strong communication, interpersonal and problem-solving skills.

Responsabilités

• Make outbound calls to schedule patients for health screenings and appointments.
• Assist patients with questions and provide exceptional customer service.
• Respond to inquiries via phone, email, and other channels.
• Maintain accurate patient records and update information as needed.
• Handle a high volume of patient interactions with professionalism.
• Collaborate with team members to ensure smooth daily operations.
• Resolve patient concerns and identify appropriate solutions.
• Follow company policies, procedures, and compliance guidelines.
• Contribute feedback to improve customer service processes.

Connaissances

Bilingual English/Spanish

Call center experience

Healthcare scheduling

Microsoft Office

Outils

Microsoft Office

Description du poste

Ultimate Staffing in St. George, UT is seeking a bilingual Customer Service Representative to support patients by scheduling health screenings and answering inquiries in English and Spanish.

The role features a Monday–Friday schedule (8:00 AM–4:30 PM) with a focus on delivering high-quality service, accurate record keeping, and collaboration with a healthcare team to ensure smooth daily operations.