Bilingual Scheduling Specialist (English/Spanish)

Davis Behavioral Health, Inc.; Layton (UT); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k)

HSA

Job summary

Davis Behavioral Health, Inc. is seeking a compassionate Bilingual Scheduling Representative to join our Clinical Support Team in Layton, Utah.

You will be the first point of contact, helping clients access care and navigate appointments with warmth and professionalism. You will schedule, reschedule, and cancel appointments, assist Spanish-speaking clients, and work closely with medical staff while maintaining HIPAA compliance.

Qualifications

• Fluency in English and Spanish is required.
• Strong verbal communication and customer service skills.

Responsibilities

• Serve as first point of contact via central scheduling line with warmth and efficiency.
• Schedule, reschedule, and cancel appointments accurately and timely.
• Coordinate with clinical staff to understand scheduling needs and waitlists.
• Communicate appointment details and next steps to clients.
• Maintain HIPAA-compliant use of EMR system and update changes.

Skills

Bilingual

Customer service

Job description

Davis Behavioral Health, Inc. is seeking a compassionate Bilingual Scheduling Representative to join our Clinical Support Team in Layton, Utah.

You will be the first point of contact, helping clients access care and navigate appointments with warmth and professionalism. You will schedule, reschedule, and cancel appointments, assist Spanish-speaking clients, and work closely with medical staff while maintaining HIPAA compliance.