Bilingual Healthcare Front Desk Coordinator (Arabic)

Beacon Hill Staffing Group, LLC; Boston (MA); On-site; USD 31,000 - 44,000; Full time

Job summary

Beacon Hill Staffing Group, LLC is seeking a Senior Administrative Associate to support an international patient services team in Boston. This fully onsite role handles front desk duties, coordinates care, and assists with case intake while engaging with patients and families.

The ideal candidate is bilingual with fluent Arabic and has 2+ years in administrative roles, preferably in healthcare settings. Strong communication and empathy are essential in a fast-paced environment.

Qualifications

• Fluent Arabic speaker required.
• 2+ years of administrative experience.
• Healthcare, hospital, or patient-facing experience strongly preferred.
• Bachelor's degree preferred.
• Strong communication, organization and customer service skills.
• Ability to handle sensitive situations with professionalism and empathy.

Responsibilities

• Serve as the front-line contact for international patients and families.
• Address patient needs and facilitate coordination of care.
• Assist with case intake and ongoing patient support.
• Provide exceptional customer service in a fast-paced healthcare environment.
• Support daily administrative and operational functions.
• Communicate effectively with patients, families, and internal teams.

Skills

Arabic

Administrative experience

Communication

Organization

Customer service

Empathy

Education

Bachelor's degree

Job description

Beacon Hill Staffing Group, LLC is seeking a Senior Administrative Associate to support an international patient services team in Boston. This fully onsite role handles front desk duties, coordinates care, and assists with case intake while engaging with patients and families.

The ideal candidate is bilingual with fluent Arabic and has 2+ years in administrative roles, preferably in healthcare settings. Strong communication and empathy are essential in a fast-paced environment.