Administrative Assistant II (Bilingual English/Arabic)

IDR, Inc.; Boston (MA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Full benefits (medical, vision, dental

Industry-leading organization

Job summary

IDR, Inc. is seeking an Administrative Assistant II (Bilingual English/Arabic) to join a top client in Boston, MA. The role supports front desk operations and administrative functions within healthcare or customer service settings to ensure smooth daily operations.

The candidate will greet visitors, manage inquiries in both English and Arabic, and assist with general administrative tasks. This fast-paced position offers full-time hours and opportunities to contribute to organizational success.

Qualifications

• Provide front desk support in a busy healthcare or customer service setting.
• Greet visitors and manage phone inquiries in English and Arabic.
• Assist with general administrative tasks to support daily office operations.

Responsibilities

• Greet visitors and answer phone inquiries in both English and Arabic.
• Serve as liaison between clients, visitors and staff to ensure effective communication.
• Handle customer service responsibilities in a fast-paced environment.
• Provide front desk and administrative support to ensure smooth daily operations.
• Support ongoing administrative needs as part of a team.

Skills

Bilingual English/Arabic

Front desk experience

Customer service

Communication skills

Education

High school diploma or GED

Job description

IDR is seeking a Administrative Assistant II (Bilingual English/Arabic) to join one of our top clients for an opportunity in Boston, MA. This role supports front desk operations and administrative functions within a healthcare or customer service environment, ensuring smooth daily operations and exceptional service delivery.

Position Overview for the Administrative Assistant II (Bilingual English/Arabic):

• Provide front desk support and administrative assistance in a busy healthcare or customer service setting.
• Greet visitors, manage phone inquiries, and handle customer service responsibilities in both English and Arabic.
• Assist with general administrative tasks to support daily office operations.
• Serve as a liaison between clients, visitors, and staff to ensure effective communication.
• Support ongoing administrative needs in a fast-paced environment.

Requirements for the Administrative Assistant II (Bilingual English/Arabic):

• High school diploma or GED required.
• Fluency in both English and Arabic.
• Previous experience in front desk, administrative support, or customer service preferred.
• Excellent communication and interpersonal skills.
• Ability to work full-time hours Monday through Friday from 8:30 am to 5:00 pm.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.