Bilingual Practice Assistant – Multispecialty Care

Beth Israel Lahey Health; Plymouth (MA); On-site; USD 28,000 - 37,000; Full time

Job summary

Beth Israel Lahey Health is seeking a front desk/administrative colleague to support busy ambulatory practices in Massachusetts. You will greet patients, verify demographics, schedule appointments and manage referrals with professionalism.

The role requires bilingual English/Spanish communication, strong customer service skills, and comfort with Microsoft Office. A HS diploma and 1–3 years of experience are expected; Medical Admin Assistant Cert is preferred.

Qualifications

• High School diploma or GED required.
• 1–3 years related work experience required.
• Fluent in English and Spanish with medical terminology.
• Experience with web-based applications and Microsoft Office.

Responsibilities

• Greets patients and visitors with courtesy, service, respect and privacy.
• Registers patients, schedules appointments, and verifies demographic data.
• Obtains referrals and collects co-pays, ensuring accuracy.
• Maintains a welcoming reception area and supports smooth practice flow.
• Provides translation services in Spanish as needed.

Skills

Bilingual English/Spanish

Customer service

Office software

Communication skills

Education

High School diploma or GED

Medical Admin Assistant Cert

Tools

Microsoft Office

Job description

Beth Israel Lahey Health is seeking a front desk/administrative colleague to support busy ambulatory practices in Massachusetts. You will greet patients, verify demographics, schedule appointments and manage referrals with professionalism.

The role requires bilingual English/Spanish communication, strong customer service skills, and comfort with Microsoft Office. A HS diploma and 1–3 years of experience are expected; Medical Admin Assistant Cert is preferred.