Bilingual Healthcare CSR & Scheduler (English/Spanish)

Ultimate Staffing; St. George (VT); On-site; USD 19,000 - 28,000; Full time

Job summary

Ultimate Staffing is seeking a friendly Bilingual Customer Service Representative (English/Spanish) to join our healthcare team in Saint George, UT. You will assist customers, schedule health screenings, answer questions, and provide exceptional service in a fast-paced environment.

The successful candidate will be fluent in English and Spanish, have strong communication skills, and be comfortable handling calls, emails, and chats while maintaining accurate records.

Qualifications

• Bilingual in English and Spanish required.
• Experience in customer service, call centers, scheduling, or healthcare preferred.
• Strong communication and interpersonal skills.
• Comfortable speaking with customers on the phone throughout the day.
• Basic computer skills, including Microsoft Office.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Team-oriented with a positive attitude.
• Healthcare experience is a plus but not required.

Responsibilities

• Make outbound calls to schedule health screenings
• Respond to customer inquiries by phone, email, and chat
• Provide accurate information and resolve customer concerns
• Maintain and update customer records
• Deliver exceptional customer service during every interaction
• Work closely with team members to support daily operations
• Follow company policies and compliance requirements
• Handle a high volume of calls professionally and efficiently

Skills

Bilingual English/Spanish

Customer service

Call center experience

Healthcare experience

Microsoft Office

Job description

Ultimate Staffing is seeking a friendly Bilingual Customer Service Representative (English/Spanish) to join our healthcare team in Saint George, UT. You will assist customers, schedule health screenings, answer questions, and provide exceptional service in a fast-paced environment.

The successful candidate will be fluent in English and Spanish, have strong communication skills, and be comfortable handling calls, emails, and chats while maintaining accurate records.