Bilingual Customer Service Representative

Ultimate Staffing; St. George (VT); On-site; USD 19,000 - 28,000; Full time

Job summary

Ultimate Staffing is seeking a friendly Bilingual Customer Service Representative (English/Spanish) to join our healthcare team in Saint George, UT. You will assist customers, schedule health screenings, answer questions, and provide exceptional service in a fast-paced environment.

The successful candidate will be fluent in English and Spanish, have strong communication skills, and be comfortable handling calls, emails, and chats while maintaining accurate records.

Qualifications

• Bilingual in English and Spanish required.
• Experience in customer service, call centers, scheduling, or healthcare preferred.
• Strong communication and interpersonal skills.
• Comfortable speaking with customers on the phone throughout the day.
• Basic computer skills, including Microsoft Office.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Team-oriented with a positive attitude.
• Healthcare experience is a plus but not required.

Responsibilities

• Make outbound calls to schedule health screenings
• Respond to customer inquiries by phone, email, and chat
• Provide accurate information and resolve customer concerns
• Maintain and update customer records
• Deliver exceptional customer service during every interaction
• Work closely with team members to support daily operations
• Follow company policies and compliance requirements
• Handle a high volume of calls professionally and efficiently

Skills

Bilingual English/Spanish

Customer service

Call center experience

Healthcare experience

Microsoft Office

Job description

Bilingual Customer Service Representative (JN -102026-433008) Saint George, Utah

Salary: USD17 - USD17 per hour

Pay: $17.00 per hour

Location: St. George, UT

Schedule: Monday-Friday | 8 AM-4:30 PM

About the Role

We are seeking a friendly and professional Bilingual Customer Service Representative (English/Spanish) to join our growing healthcare team. In this role, you will assist customers, schedule health screenings, answer questions, and provide exceptional service in a fast-paced environment.

Responsibilities

• Make outbound calls to schedule health screenings


• Respond to customer inquiries by phone, email, and chat


• Provide accurate information and resolve customer concerns


• Maintain and update customer records


• Deliver exceptional customer service during every interaction


• Work closely with team members to support daily operations


• Follow company policies and compliance requirements


• Handle a high volume of calls professionally and efficiently

Qualifications

• Bilingual in English and Spanish required


• Previous customer service, call center, scheduling, or healthcare experience preferred


• Strong communication and interpersonal skills


• Comfortable speaking with customers on the phone throughout the day


• Basic computer skills, including Microsoft Office


• Strong attention to detail and organizational skills


• Ability to multitask in a fast-paced environment


• Team-oriented with a positive attitude


• Healthcare experience is a plus but not required