Bilingual Funeral Service Coordinator

nsmg; San Mateo (CA); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account (HSA)

Life Insurance

401(k) with Employer Matching

Job summary

NorthStar Memorial Group is seeking a compassionate Funeral Arranger for Skylawn Funeral Home in San Mateo to guide families through services with empathy, organization, and a personal touch. You will coordinate scheduling, vendors, and legal documents while maintaining meticulous records.

Requirements include bilingual English/Spanish, a high school diploma or GED, and strong communication skills. Training is available for those new to the funeral industry, with weekend availability and on-call

Qualifications

• Bilingual English & Spanish is required.
• High school diploma or GED is required.
• 1+ year funeral industry experience preferred, we will train the right person.

Responsibilities

• Arrange and lead funeral and memorial services with professionalism, compassion, and respect for families.
• Manage all aspects of service planning, including scheduling, locations, transportation, and coordination with vendors.
• Prepare and file required legal documents (death certificates, permits) and work closely with cemeteries to arrange burials.
• Provide logistical support by driving funeral vehicles and delivering flowers, caskets, urns, and personal keepsakes.
• Provide evening on-call coverage as part of a rotating schedule to ensure timely response to urgent operational needs.
• Collaborate with colleagues across departments to ensure family needs are met with care and efficiency.
• Maintain accurate client records and service documentation.
• Handle administrative tasks—including data entry, filing, and phone inquiries—with professionalism and attention to detail.
• Uphold compliance with all federal, state, and local regulations governing funeral service

Skills

Bilingual English & Spanish

Customer service

Hospitality

Interpersonal skills

MS Office

Typing 40 wpm

Public speaking

Multitasking

Weekend availability

Education

High school diploma or GED

Tools

MS Office Suite

Job description

NorthStar Memorial Group is seeking a compassionate Funeral Arranger for Skylawn Funeral Home in San Mateo to guide families through services with empathy, organization, and a personal touch. You will coordinate scheduling, vendors, and legal documents while maintaining meticulous records.

Requirements include bilingual English/Spanish, a high school diploma or GED, and strong communication skills. Training is available for those new to the funeral industry, with weekend availability and on-call