Administrative Specialist — Client Care & Operations

nsmg; San Mateo (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Health Savings Account

Life Insurance

401(k) with Employer Matching

Job summary

NorthStar Memorial Group is seeking a Clerical and Administrative Specialist for Skylawn Memorial Park in San Mateo, CA. You will support the administrative side throughout the client family life cycle, from initial meeting to final arrangements, ensuring smooth operations and compassionate service.

The role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks in a team-based environment, with MS Word/Excel and HMIS proficiency a plus.

Qualifications

• 1+ years of administrative support experience.
• Proficiency with Windows, MS Word, MS Excel, HMIS, and office software.
• Ability to work well in a team-based environment.
• Ability to learn new software and perform new tasks.
• Professional communication and organizational skills.
• Valid driver's license.
• High School Diploma or equivalent.

Responsibilities

• Maintain Master files (e.g. creating/providing copies, merging/duplicating, keeping track, and scanning master files into HMIS.)
• Operate a telephone system handling a large call volume
• Ensure that all invoices are double-checked for accuracy and coded before being forwarded to the accounts payable department
• Assist with the preparation and ordering of materials needed by leadership such as park brochures, business cards, name badges, training materials, etc.

Skills

Teamwork

Professional communication

Learning ability

Education

High School Diploma or equivalent

Tools

Windows

MS Word

MS Excel

HMIS

Job description

NorthStar Memorial Group is seeking a Clerical and Administrative Specialist for Skylawn Memorial Park in San Mateo, CA. You will support the administrative side throughout the client family life cycle, from initial meeting to final arrangements, ensuring smooth operations and compassionate service.

The role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks in a team-based environment, with MS Word/Excel and HMIS proficiency a plus.