Bilingual Front Desk Specialist – Patient Care & Scheduling

MedLink Georgia; Winder (GA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Competitive salary & benefits

Team-oriented work environment

Career growth opportunities

Job summary

MedLink GA in Winder, Georgia is seeking a reliable Front Office Assistant to greet patients, manage check-in/out, and support clinicians with front desk operations.

The role requires a high school diploma, medical front office or customer service experience, familiarity with EMR (eClinicalWorks preferred), strong communication and organizational skills, multitasking ability, and bilingual English/Spanish.

Qualifications

• High school diploma or equivalent required.
• Experience in a medical front office or customer service role preferred.
• Familiarity with electronic medical records (eClinicalWorks experience a plus).
• Strong communication, organizational, and multitasking skills.
• Bilingual English/Spanish is required.

Responsibilities

• Greet patients warmly and professionally upon arrival.
• Manage check-in and check-out processes.
• Schedule and confirm patient appointments.
• Verify insurance coverage and update patient records.
• Collect co-pays and outstanding balances.
• Answer multi-line phone system and route calls appropriately.
• Maintain patient confidentiality and adhere to HIPAA regulations.
• Support clinic operations by collaborating with providers and clinical staff.

Skills

Customer service

Communication

Organizational skills

Multitasking

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

MedLink GA in Winder, Georgia is seeking a reliable Front Office Assistant to greet patients, manage check-in/out, and support clinicians with front desk operations.

The role requires a high school diploma, medical front office or customer service experience, familiarity with EMR (eClinicalWorks preferred), strong communication and organizational skills, multitasking ability, and bilingual English/Spanish.