Bilingual Front Office Coordinator (Medical)

Fresenius Medical Care; Laredo (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Fresenius Medical Care in the United States (Texas) seeks a Front Office Coordinator to act as the facility receptionist, manage admissions, and ensure complete patient demographic and insurance data collection in line with policies.

The role requires 0–2 years of medical office experience, strong communication and organizational skills, and proficiency with EMR and scheduling software. Emphasizes patient confidentiality and efficient clinic flow.

Qualifications

• 0–2 years of front office/medical office experience.
• Proficient with EMR and scheduling programs; comfortable with standard office equipment.
• Excellent verbal and written communication abilities.
• Strong organizational and planning skills.
• Efficient project and time management.
• Outstanding customer relations and phone etiquette.
• Excellent interpersonal skills and professionalism.
• Bilingual English/Spanish is required or highly preferred.
• Ability to manage multiple tasks simultaneously.

Responsibilities

• Greet and assist patients; manage check-in/check-out and demographics.
• Schedule appointments, coordinate referrals and follow-ups.
• Process patient admissions, verify insurance and collect necessary data.
• Maintain patient confidentiality per HIPAA and policies.
• Answer calls, route messages, and handle inquiries.
• Prepare patients for visits with vitals, meds reconciliation and history updates.

Skills

Communication skills

Organizational skills

Time management

Customer relations

Phone etiquette

Interpersonal skills

Multitasking

Bilingual English/Spanish

Education

High School Diploma

Tools

EMR systems

Scheduling software

Switchboard

Credit card processing

Job description

Fresenius Medical Care in the United States (Texas) seeks a Front Office Coordinator to act as the facility receptionist, manage admissions, and ensure complete patient demographic and insurance data collection in line with policies.

The role requires 0–2 years of medical office experience, strong communication and organizational skills, and proficiency with EMR and scheduling software. Emphasizes patient confidentiality and efficient clinic flow.