Bilingual Front Office Assistant - Patient Care Liaison

Medlinkga; Lexington (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

MedLink Georgia is seeking a Front Office Assistant in Lexington, GA for a full-time role. You will greet patients, manage calls, schedule appointments, and help with billing while ensuring accurate patient records in the EHR.

Ideal candidates will have MOA training or relevant secretarial experience in healthcare, plus strong communication and organizational skills. This on-site position supports the care team and daily operations.

Qualifications

• Graduation from an approved MOA program or technical school business program with one year of experience.
• Alternatively a high school diploma and one year of related healthcare secretarial experience.
• Knowledge of medical terminology and basic office equipment use.
• Proficient in electronic health records and patient data handling.

Responsibilities

• Welcome patients and visitors with excellent customer service.
• Answer phones, route calls, and create patient cases as needed.
• Schedule appointments in the electronic health record system.
• Verify insurance eligibility and document patient data accurately.
• Capture payments at check-out and assist with billing tasks.
• Maintain clean reception area and support daily huddles and admin tasks.

Skills

Customer service

Phone etiquette

Scheduling appointments

Medical terminology

Communication skills

Education

MOA program

High school diploma

Tools

Electronic Health Record

Job description

MedLink Georgia is seeking a Front Office Assistant in Lexington, GA for a full-time role. You will greet patients, manage calls, schedule appointments, and help with billing while ensuring accurate patient records in the EHR.

Ideal candidates will have MOA training or relevant secretarial experience in healthcare, plus strong communication and organizational skills. This on-site position supports the care team and daily operations.