Bilingual Front Office

York Employment Services, Inc.; Ontario (CA); Presencial; USD 25.000 - 33.000; Jornada completa

Descripción de la vacante

York Employment Services, Inc. in Ontario, CA is seeking a friendly Bilingual Spanish Front Office General Clerical to be the first point of contact for clients and visitors, delivering warm customer service and support.

The role requires fluency in English and Spanish, strong communication, multitasking and computer proficiency. You will greet visitors, answer calls, manage schedules, assist with admin tasks, and maintain confidentiality.

Formación

• Fluency in English and Spanish, written and spoken.
• High school diploma or equivalent; office admin certification is a plus.
• Proven receptionist or similar experience.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Proficient in Microsoft Office and basic office equipment.
• Ability to multitask and provide outstanding customer service.

Responsabilidades

• Greet and welcome visitors in a warm, friendly manner.
• Answer and direct phone calls in English and Spanish.
• Manage appointment scheduling and reception area.
• Assist with administrative tasks including filing and data entry.
• Provide information about services and address inquiries.
• Coordinate with staff to ensure smooth operations.
• Handle mail and packages; maintain confidentiality and professionalism.

Conocimientos

Bilingual Spanish/English

Customer service

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Data entry

Educación

High school diploma or equivalent

Office administration certification (plus)

Herramientas

Microsoft Office Suite

Office equipment

Descripción del empleo

We are seeking a friendly and professional Bilingual Spanish Front Office General Clerical in the Ontario area. In this role, you will be the first point of contact for our clients and visitors, providing exceptional customer service and support. If you are a people person with strong communication skills and a knack for multitasking, we want to hear from you! Must be a quick learner and computer savvy with excellent Customer Service skills.ResponsibilitiesGreet and welcome visitors in a warm and friendly manner.Answer and direct phone calls in both English and Spanish.Manage appointment scheduling and maintain the reception area.Assist with administrative tasks, including filing and data entry.Provide information about our services and address client inquiries.Coordinate with other staff members to ensure smooth operations.Handle incoming and outgoing mail and packages.Maintain confidentiality and professionalism at all times.QualificationsFluency in both English and Spanish (written and spoken).High school diploma or equivalent; additional certification in office administration is a plus.Proven experience as a receptionist or in a similar role.Excellent communication and interpersonal skills.Strong organizational abilities and attention to detail.Proficient in Microsoft Office Suite and basic office equipment.Ability to handle multiple tasks and prioritize effectively.Positive attitude and a commitment to providing outstanding customer service.You should be proficient in:Language: SpanishScheduling Experience