Bilingual Front Desk & Student Services Coordinator

Kipp Inc; Nashville, Northern (TN, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Retirement Benefits

Job summary

KIPP Nashville Public Schools is seeking a Front Desk Receptionist to provide quality customer service at the school’s front desk, acting as the first point of contact for families, students and staff. You will support attendance, communications and enrollment processes while maintaining a welcoming, organized front office.

This non-exempt, non-profit school system offers a collaborative environment on a 12-month schedule with a robust benefits package including health, dental, vision,

Qualifications

• Proficient in Google Suites, Microsoft Word, Excel, and PowerPoint.
• Pass Criminal Background Check.
• Prior receptionist experience (Preferred).
• Customer Service experience (Preferred).
• Experience in a fast-paced environment (Preferred).
• Proficient in speaking, reading and writing in Spanish and/or Arabic (Highly preferred).

Responsibilities

• Act as the first point of contact for parents, students, and visitors and direct them to the appropriate place or person
• Ensure a friendly and professional demeanor to create a welcoming environment.
• Man the front office, answer phones, and manage mail and fax
• Receive and distribute messages for students and staff
• Respond to parent questions and concerns, and direct them to the Principal when appropriate
• Provide information about school schedules, policies, and events.
• Screen and track all visitors through Raptor as required by school policy.

Skills

Google Suites

Microsoft Word

Excel

PowerPoint

Criminal Background Check

Receptionist experience

Customer Service

Spanish/Arabic

Tools

Front desk software

Job description

KIPP Nashville Public Schools is seeking a Front Desk Receptionist to provide quality customer service at the school’s front desk, acting as the first point of contact for families, students and staff. You will support attendance, communications and enrollment processes while maintaining a welcoming, organized front office.

This non-exempt, non-profit school system offers a collaborative environment on a 12-month schedule with a robust benefits package including health, dental, vision,