Bilingual Front Desk Receptionist - School Operations

KIPP Nashville Public Schools; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision, disability, &

Life insurance

Retirement benefits

Job summary

KIPP Nashville Public Schools is seeking a Front Desk Receptionist to partner with families, students, visitors, and staff, serving at the school front desk and supporting the Operations Team. The role reports to the Director of Operations and emphasizes welcoming, information provision, and efficient front-office operations.

Responsibilities include handling calls and mail, guiding visitors, supporting attendance, enrollment tasks, and event preparations.

Qualifications

• Proficient in Google Suites, Microsoft Word, Excel, and PowerPoint.
• Pass Criminal Background Check.
• Prior receptionist experience (Preferred).
• Customer Service experience (Preferred).
• Experience working in a fast-paced environment (Preferred).
• Proficient in speaking, reading and writing in Spanish and/or Arabic (Highly preferred).

Responsibilities

• Act as the first contact for parents, students, and visitors and direct them.
• Maintain friendly, professional demeanor to create a welcoming environment.
• Man the front office, answer phones, and manage mail and fax.
• Receive and distribute messages for students and staff.
• Respond to parent questions and concerns, and direct to the Principal when appropriate.
• Provide information about school schedules, policies, and events.
• Screen and track all visitors through Raptor per school policy.
• Support attendance procedures, ensuring accuracy.
• Maintain front office supplies and keep a professional space.
• Administer first aid and medications per school standards.
• Distribute deliveries and mail to the appropriate person.
• Update student phone lists and contact information.
• Collect student records including immunization records and forms.
• Manage student cumulative records confidentiality.
• Assist families with enrollment documentation.
• Help prepare for school events and daily duties as directed by Leadership.

Skills

Customer service

Bilingual (Spanish/Arabic)

Communication

Fast-paced environment

Tools

Google Suite

Microsoft Word

Excel

PowerPoint

Job description

KIPP Nashville Public Schools is seeking a Front Desk Receptionist to partner with families, students, visitors, and staff, serving at the school front desk and supporting the Operations Team. The role reports to the Director of Operations and emphasizes welcoming, information provision, and efficient front-office operations.

Responsibilities include handling calls and mail, guiding visitors, supporting attendance, enrollment tasks, and event preparations.