Bilingual Front Desk Specialist — Patient Experience

Salma Mazhar MD PA; Mesquite (TX); Presencial; USD 30.000 - 42.000; Jornada completa

Descripción de la vacante

Salma Mazhar MD PA is seeking a full-time Front Office Assistant to join our medical practice in Mesquite, TX. The role requires experience at the front desk, strong bilingual capabilities, and the ability to greet patients, answer phones, and coordinate appointments.

The candidate will maintain a clean front office, stock exam rooms, assist with patient education for compliance and retention, and participate in site trainings.

Formación

• Experience in front office is a must.
• Front Desk: 2 years (Required)
• MUST BE bilingual

Responsabilidades

• Answer phones
• Greet patients
• Remind patients of their appointment. Reschedule the missed appointments
• Keep the front office area and bathrooms clean
• Stock all exam rooms
• Recruit and screen patients for assigned studies
• Provide education to patients to help with compliance and retention
• Complete all relevant site-level trainings in a timely manner
• Understand all internal policies and procedures approved by the Medical Director, Site Director, and any other departments.
• Scanning and data entry
• Other office task as required by supervisor

Conocimientos

Front desk

Bilingual

Phone etiquette

Descripción del empleo

Salma Mazhar MD PA is seeking a full-time Front Office Assistant to join our medical practice in Mesquite, TX. The role requires experience at the front desk, strong bilingual capabilities, and the ability to greet patients, answer phones, and coordinate appointments.

The candidate will maintain a clean front office, stock exam rooms, assist with patient education for compliance and retention, and participate in site trainings.