Bilingual Front Office Specialist – Patient Concierge

MaxHealth MSO; Colleyville (TX); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Vision insurance

Health insurance

Life insurance

Paid time off

Job summary

MaxHealth MSO in Texas is seeking a Front Office Coordinator to ensure a smooth front desk operation and provide outstanding patient experiences under the Front Office Lead.

The ideal candidate will be the first contact for clients, proficient in Microsoft Office, comfortable with multi-line phones, data entry, and bilingual in English/Spanish. Prior healthcare front office experience and EMR knowledge are a plus.

Qualifications

• Excellent customer service with a professional approach.
• Strong organizational skills and great attention to detail.
• Accurate data entry and organized records.
• Front office healthcare experience preferred.
• Familiarity with EMR systems (eCW a plus).
• Experience with provider scheduling.
• Bilingual English and Spanish preferred.

Responsibilities

• Oversee daily front office operations to maintain an organized workflow.
• Greet and assist patients with a warm, professional demeanor.
• Manage calls and coordinate communications efficiently.
• Be the expert on patient offerings and services.
• Perform accurate data entry and maintain records.

Skills

Customer service

Organizational skills

Data entry

Phone etiquette

Teamwork

Bilingual English/Spanish

Provider scheduling

Tools

Microsoft Office

EMR (eCW)

Job description

MaxHealth MSO in Texas is seeking a Front Office Coordinator to ensure a smooth front desk operation and provide outstanding patient experiences under the Front Office Lead.

The ideal candidate will be the first contact for clients, proficient in Microsoft Office, comfortable with multi-line phones, data entry, and bilingual in English/Spanish. Prior healthcare front office experience and EMR knowledge are a plus.