Bilingual Front Desk Specialist | Community Center

St. Vincent Catholic Charities; Lansing (MI); Presencial; USD 17.000 - 28.000; Jornada completa

Descripción de la vacante

Cristo Rey Community Center in Lansing, MI is seeking a Bilingual Receptionist to be the first point of contact for patrons, volunteers, and staff. You will greet visitors in English and Spanish, direct them to the appropriate offices, and present a friendly, professional demeanor in a fast-paced front-desk setting.

You will handle and transfer calls, schedule legal aid appointments, log visits in the system, process donations receipts, and support opening/closing procedures while upholding

Formación

• Education: High School Diploma or equivalent.
• Preferred 1 year receptionist experience.
• Experience: Bilingual – English and Spanish.
• Microsoft Word and Excel experience preferred.
• Accurate and detail-oriented.
• Motivated self-starter, with excellent communication skills and a high level of integrity.
• Strong organizational skills.

Responsabilidades

• Greet all persons entering Cristo Rey Community Center and direct people to the appropriate offices.
• Appropriately screen all persons entering the building.
• Fill out paperwork for clients needing access to the clothing closet; log visits in software.
• Accept donations and explain policies on acceptable donations; write receipts and deliver any cash donations immediately to the Finance Department.
• Answer the telephones and transfer calls as necessary.
• Schedule all appointments for free legal aid and share the appointment schedule with the appropriate lawyer for the week.
• Ensure all volunteers, community service workers, and visitors sign in and out on the respective logs.
• Responsible for all opening and closing procedures, including unlocking and locking the building at the appropriate times.
• Maintain confidential records.
• Other duties as assigned.

Conocimientos

Bilingual English/Spanish

Educación

High School Diploma or equivalent

Herramientas

Microsoft Word

Excel

Descripción del empleo

Cristo Rey Community Center in Lansing, MI is seeking a Bilingual Receptionist to be the first point of contact for patrons, volunteers, and staff. You will greet visitors in English and Spanish, direct them to the appropriate offices, and present a friendly, professional demeanor in a fast-paced front-desk setting.

You will handle and transfer calls, schedule legal aid appointments, log visits in the system, process donations receipts, and support opening/closing procedures while upholding