Bilingual Front Desk Specialist - EN/ES Patient Care

Rock Dental Brands; Hoover (AL); Presencial; USD 33 000 - 39 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive compensation

Career advancement opportunities

Complimentary orthodontic treatment

Resumo da oferta

Birmingham Orthodontics in Hoover, AL is seeking a Bilingual Receptionist to warmly greet patients and manage front-desk operations. You will collaborate with orthodontists, clinical staff, and team leads to keep daily workflows running smoothly and provide world-class service in a fast-paced setting.

Fluency in English and Spanish is required, along with strong communication, organization, and multi-tasking skills.

Qualificações

• Bilingual in English and Spanish is required (verbal and written).
• Strong communication with patients and team members is essential.
• Excellent organization and ability to multi-task in a fast-paced environment.

Responsabilidades

• Greet patients and manage check-ins with a warm, professional demeanor.
• Coordinate scheduling, confirmations, and patient flow for efficient appointments.
• Verify insurance eligibility and explain coverage to families.
• Maintain HIPAA-compliant patient records and digital files.
• Keep the front desk stocked and the reception area clean and welcoming.

Conhecimentos

Bilingual proficiency

Communication & people skills

Detail & time management

Team player mindset

Formação académica

High school diploma or equivalent

Ferramentas

Basic computer literacy

Descrição da oferta de emprego

Birmingham Orthodontics in Hoover, AL is seeking a Bilingual Receptionist to warmly greet patients and manage front-desk operations. You will collaborate with orthodontists, clinical staff, and team leads to keep daily workflows running smoothly and provide world-class service in a fast-paced setting.

Fluency in English and Spanish is required, along with strong communication, organization, and multi-tasking skills.