Bilingual Front Desk Specialist

New Horizons Tax Services, LLC; Town of Texas (WI); On-site; USD 30,000 - 42,000; Full time

Job summary

New Horizons Tax Services, LLC is seeking a receptionist to support daily operations in our Wisconsin office. You will answer and route calls, take messages, manage appointments, greet visitors, organize files, and handle mail and basic office tasks.

Ideal candidates have bilingual English/Spanish communication skills, strong organization, and the ability to multitask with courtesy and professionalism in a fast-paced environment.

Qualifications

• Verbal and written communications in English and Spanish essential for drafting memos and interacting with customers.
• Strong organization to keep accurate records and locate information quickly.
• Effective time management to handle a variety of daily tasks.
• Patient, courteous, and able to handle upset customers.

Responsibilities

• Answer and transfer incoming calls; take messages and relay to the appropriate staff.
• Greet visitors, manage appointments, and direct them to the correct office.
• Sort mail, prepare outgoing mail, and assist with copying/faxing documents.
• Organize files and client records; maintain inventory of office supplies.

Skills

Communication

Bilingual EN/ES

Organization

Time management

Customer service

Office equipment

Education

High school diploma or GED

Tools

Phone system

Copiers

Printers

Fax machines

Job description

New Horizons Tax Services, LLC is seeking a receptionist to support daily operations in our Wisconsin office. You will answer and route calls, take messages, manage appointments, greet visitors, organize files, and handle mail and basic office tasks.

Ideal candidates have bilingual English/Spanish communication skills, strong organization, and the ability to multitask with courtesy and professionalism in a fast-paced environment.