Bilingual Front Desk Receptionist (Spanish/English)

Headlands Research; Riverside (CA); On-site; USD 57,308,160 - 65,904,384; Full time

Benefits offered by this job

Medical and dental plans

Vision coverage

401(k) with company match

Paid holidays and paid time off

Job summary

Headlands Research is seeking a Front Desk Receptionist for our Riverside site. You will greet patients, handle calls, schedule appointments, and keep records accurate while supporting daily operations.

The role emphasizes strong customer service, bilingual English/Spanish communication, and proficient use of computer systems in a healthcare setting. Full-time, on-site with competitive benefits offered.

Qualifications

• High school diploma or equivalent; certification in medical office administration is a plus.
• Prior experience scheduling patient appointments and handling calls is required.
• Experience in a healthcare environment is required.
• Bilingual in English and Spanish is required.
• Strong computer skills and ability to learn new software quickly.
• Excellent communication and interpersonal skills are essential.
• Strong organizational skills and ability to manage multiple tasks.

Responsibilities

• Greet and assist patients in a friendly and professional manner.
• Manage phone calls and schedule appointments efficiently.
• Ensure the reception area is clean, organized, and welcoming.
• Collect patient information and maintain accurate records.
• Collaborate with clinical staff to support operational needs.
• Handle various administrative tasks as assigned.
• Manage office supplies and equipment to ensure operational efficiency.
• Assist with facility-related expenses to ensure budget adherence.

Skills

Customer service

Communication

Organization

Computer skills

Multitasking

Education

High school diploma

Medical office administration certificate

Tools

MS Office

Job description

Headlands Research is seeking a Front Desk Receptionist for our Riverside site. You will greet patients, handle calls, schedule appointments, and keep records accurate while supporting daily operations.

The role emphasizes strong customer service, bilingual English/Spanish communication, and proficient use of computer systems in a healthcare setting. Full-time, on-site with competitive benefits offered.