Bilingual Front Desk Associate — Clinical Trials

Irvine Clinical Research; Riverside (CA); On-site; USD 52,000 - 54,000; Full time

Benefits offered by this job

100% Employer-Paid Healthcare

PTO 3 weeks

401(k) match

Job summary

Irvine Clinical Research is seeking a detail-oriented Research Assistant for our Riverside clinic front desk to support daily trial operations. The role emphasizes bilingual English/Spanish communication, participant check-in/out, scheduling, and coordinating study visits under supervision.

Ideal candidates will have healthcare exposure, strong organizational skills, and a compassionate approach to working with participants. Full-time on-site position in Riverside, CA with competitive benefits.

Qualifications

• Fluency in English and Spanish is required in speaking, reading and writing.
• 1+ years in front desk reception, medical front office, clinical or healthcare settings preferred.
• Bachelor’s degree in a relevant science or healthcare field is preferred.
• Certifications CMA/CPT-1 or BLS/CPR are a strong plus.

Responsibilities

• Front Desk & Reception: greet participants, manage check-in/out, handle calls.
• Bilingual communication: prescreening, scheduling and retention outreach in English/Spanish.
• Study Visit & Lobby Support: assist with procedures and keep front area welcoming.
• Clinical Procedures: perform vital signs, ECGs, urine screens.
• Laboratory Operations: centrifuge, aliquot, package and ship specimens per guidelines.
• Translation: provide verbal Spanish translations for scheduling and instructions.
• Data & Admin Management: log visits, ED CEC data entry and queries.
• Inventory & Site Upkeep: track supplies and keep front desk organized.

Skills

Bilingual English/Spanish

Front desk experience

Healthcare environment

Medical terminology

Education

Bachelor’s degree in Biology/ Psychology/ Neuroscience/ Healthcare

Certifications: CMA, CPT-1, or BLS/CPR (preferred)

Job description

Irvine Clinical Research is seeking a detail-oriented Research Assistant for our Riverside clinic front desk to support daily trial operations. The role emphasizes bilingual English/Spanish communication, participant check-in/out, scheduling, and coordinating study visits under supervision.

Ideal candidates will have healthcare exposure, strong organizational skills, and a compassionate approach to working with participants. Full-time on-site position in Riverside, CA with competitive benefits.