Bilingual Outpatient Receptionist — Part-Time (EN/ES)

CRI-Help; Los Angeles (CA); On-site; USD 32,000 - 33,000; Part time

Job summary

CRI-Help is seeking a Part-Time Outpatient Receptionist, Bilingual (English/Spanish) to support our Los Angeles outpatient facility. The role handles calls, welcomes visitors, processes deliveries, and performs clerical tasks to maintain smooth front-desk operations.

Responsibilities include front-desk duties, patient intake coordination, and liaison with clinical staff while ensuring confidentiality and accurate record-keeping. The position is in-person and non-exempt.

Qualifications

• Must be bilingual (English/Spanish).
• Excellent oral and written communication skills.
• Must possess basic computer skills (email, MSWord).
• Must have excellent time management skills.
• Must be knowledgeable in identifying patterns common to client population.
• Must be willing and able to work flexible schedules when required.

Responsibilities

• Perform urinalysis testing.
• Generate documentation and reports regarding drug testing.
• Answer and route phone calls to appropriate staff.
• Screen all visitors for clearance into the facility.
• Maintains guest sign in book.
• Create forms / documents, as needed, using basic computer skills.
• Maintain lobby in neat and professional manner.
• Assemble new client charts and maintain files of closed charts.
• Adhere to laws regarding client confidentiality.
• Maintain supply inventory and coordinate office supply orders.
• Serve as liaison to outside vendors.
• Maintain storage of client files.
• Pick up, sort and distribute mail.
• Attend weekly staff meetings in order to provide input regarding clients and facility.
• Interface with clinical staff in a professional manner.

Skills

Bilingual English/Spanish

Communication skills

Computer skills

Time management

Client confidentiality awareness

Education

High school diploma or equivalent

State-approved addiction counselor certification entity registration (CADTP/CAADE/CCAPP)

Job description

CRI-Help is seeking a Part-Time Outpatient Receptionist, Bilingual (English/Spanish) to support our Los Angeles outpatient facility. The role handles calls, welcomes visitors, processes deliveries, and performs clerical tasks to maintain smooth front-desk operations.

Responsibilities include front-desk duties, patient intake coordination, and liaison with clinical staff while ensuring confidentiality and accurate record-keeping. The position is in-person and non-exempt.