Bilingual Front Desk Receptionist (Spanish/English)

National Vision, Inc.; Forest Park (IL); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

401k retirement savings with company‑s

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

National Vision's America’s Best brand is seeking a friendly receptionist for our Forest Park, IL store. You will greet customers, manage schedules, and maintain patient records, ensuring smooth daily operations.

The role requires bilingual English/Spanish communication, solid organizational skills, and the ability to handle multiple phone lines. Training is provided with competitive benefits.

Qualifications

• Fluent in English and Spanish.
• Experience as Receptionist or front desk preferred but not required.
• 0-2 years related experience or training preferred.
• Experience handling multiple phone lines preferred.
• Strong customer service and organizational skills.

Responsibilities

• Greet customers as they arrive and direct them appropriately.
• Answer and screen incoming calls, schedule appointments.
• Maintain patient records and assist with file organization.
• Process basic insurance documentation when needed.
• Keep reception area tidy and stocked with supplies.

Skills

Bilingual English/Spanish

Customer service

Phone handling

Organizational skills

Education

High School Diploma

Job description

National Vision's America’s Best brand is seeking a friendly receptionist for our Forest Park, IL store. You will greet customers, manage schedules, and maintain patient records, ensuring smooth daily operations.

The role requires bilingual English/Spanish communication, solid organizational skills, and the ability to handle multiple phone lines. Training is provided with competitive benefits.