Bilingual Front Desk Receptionist (English/Spanish)

Horizons Counseling & Wellness Center; Roy (UT); On-site; USD 22,041 - 24,796; Part time

Benefits offered by this job

Paid training

Opportunities to grow

Job summary

Horizons Counseling & Wellness Center seeks a friendly, organized, and compassionate Bilingual Front Desk Receptionist to greet clients and manage front-desk tasks in Utah. The role involves answering calls, scheduling, check-in, intake paperwork, insurance verification, and payment processing, with a supportive team in a mental-health focused environment.

Ideal candidates are bilingual in English and Spanish, professional, detail-oriented, and comfortable with computers.

Qualifications

• Bilingual in English and Spanish required or preferred.
• High school diploma required; background check required.
• Receptionist or customer service experience preferred; training available for the right candidate.
• Comfortable using computers and learning new software; strong organizational skills.

Responsibilities

• Greet clients professionally and warmly.
• Answer phones and respond to inquiries.
• Schedule appointments and send reminders.
• Check clients in and assist with intake paperwork.
• Verify insurance and process payments.
• Maintain confidential client records.
• Keep reception area neat and inviting.
• Support therapists with administrative tasks.
• Assist with general office projects as needed.

Skills

Bilingual proficiency (English/Spanish

Organized

Detail-oriented

People skills

Computer literacy

Reliable and dependable

Multitasking

Education

High school diploma

Job description

Horizons Counseling & Wellness Center is looking for a friendly, organized, and compassionate Bilingual Front Desk Receptionist to be the first smile our clients see when they walk through our doors.

If you enjoy working with people, staying organized, and making a difference in your community, we'd love to meet you!

What You'll Do

• Welcome clients with professionalism and kindness
• Answer phones and respond to client inquiries
• Schedule appointments and send reminders
• Check clients in and assist with intake paperwork
• Verify insurance and process payments
• Maintain confidential client records
• Keep the reception area clean and inviting
• Support our therapists with administrative tasks
• Assist with general office projects as needed

We're Looking For Someone Who Is:

• Fluent in English and Spanish
• Friendly, positive, and professional
• Organized and detail-oriented
• Comfortable using computers and learning new software
• Reliable and dependable
• Able to multitask in a fast-paced environment
• Passionate about helping others

Experience

• Receptionist or customer service experience preferred
• Medical or mental health office experience is a plus—but we'll train the right person!
• High school diploma required
• Background check required

Why Join Horizons?

• Supportive and positive team culture
• Paid training and opportunities to grow
• Opportunity to build a career in behavioral health
• Meaningful work helping individuals and families
• Collaborative and respectful workplace

Pay

$16–$18/hour (based on experience)

Schedule

Part-time

Ready to Apply?

If you're someone who enjoys helping others, loves staying organized, and wants to be part of a team making a difference every day, we'd love to hear from you!

Apply today and become part of the Horizons Counseling & Wellness Center family.