Front Desk Receptionist (Bilingual Spanish)

New York Psychotherapy and Counseling Center; New York (NY); On-site; USD 26,174 - 28,929; Full time

Job summary

New York Psychotherapy and Counseling Center is seeking a Receptionist in New York, NY. The role involves general office responsibilities such as answering phones, scheduling appointments, and checking clients in and out on the electronic health record system. The ideal candidate is required to be bilingual in English and Spanish with at least 1 to 2 years of reception experience. Strong skills in MS Office and the ability to manage multiple tasks in a fast-paced environment are essential. Salary ranges from $19.00 to $21.00 per hour based on experience.

Qualifications

• 1 to 2 years of reception experience in a fast-paced office, preferably in medical or community mental health.
• Must have the ability to learn new software.
• Possesses the personality to work with difficult clients.

Responsibilities

• Perform general office responsibilities including answering phones and taking messages.
• Schedule appointments and greet clients upon arrival.
• Check clients in and out using electronic health record system.

Skills

Bilingual in English and Spanish

Proficient in MS Office

Detail-oriented

Ability to multi-task

Team player

Education

High School Diploma or equivalent

Job description

Overview

Job Description

• General office responsibilities (answer phones/take messages, scan, fax and copy, etc.)
• Schedule appointments
• Greet/direct clients and visitors upon arrival
• Check clients in and out on electronic health record system
• File documents in patient charts
• Coordinate drop-offs and pickups of transportation services
• Provide support to the clinical team and chart maintenance
• Maintain confidentiality and comply with HIPPA regulations
• Perform other related duties as assigned by the Office Manager and Program Administrator

Qualifications

• Must be Bilingual in English and Spanish
• High School Diploma or equivalent is required
• 1 to 2 years of reception experience in a fast paced office, preferably in medical or community mental health office, is required
• Must be proficient in MS Office (Outlook, Word, and Excel)
• Must have the ability to learn new software
• Possesses the personality and demeanor to work with difficult clients
• Must be detail-oriented and have the ability to multi-task
• Must be a team player
• Thrives under pressure in an outpatient client environment
• 1 form of picture ID (non-expired)
  • Unexpired passport: OR
  • Driver’s License AND Social Security Card; OR
  • State ID Card AND Social Security Card

Additional Information

• The ideal candidate for this position possesses a personal presence characterized by a sense of honesty, integrity, and care with the ability to inspire and motivate others to promote the mission, vision, goals, and values NYPCC
• Has the ability to self-care and cope with mental and emotional stress related to the position, function independently, have flexibility, consistency, and professionalism
• Can develop and sustain safe, positive, and productive work habits and demonstrate compliance with NYPCC policies and procedures

NYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission.

NYPCC is an Equal Opportunity Employer

Salary: $19.00-$21.00

Compensation commensurate with experience and qualifications.

Compensation:
$19-$19