Bilingual Front Desk Pro for Mental Health Clinic

Trinity Employment; Bixby (OK); Vor Ort; USD 20.000 - 29.000; Vollzeit

Zusammenfassung

Trinity Employment Specialists in Oklahoma seeks a personable Bilingual Medical Front Desk Specialist to support a mental health clinic. You will handle front desk operations, patient check-in, and phone support while engaging with a diverse patient population in English and Spanish.

The role requires at least 1 year of healthcare/medical office experience, strong data entry and typing skills, and a professional, customer-focused approach in a fast-paced behavioral health environment.

Qualifikationen

• High School Diploma or equivalent required.
• Bilingual English/Spanish required.
• Minimum 1 year healthcare or medical office experience (within last 3 years).
• Experience with direct patient interaction.
• Ability to type at least 30 WPM.
• Strong computer and data entry skills.
• Experience with multi-line phone systems.
• HIPAA compliant environments and confidentiality.
• Professional communication and customer service skills.

Aufgaben

• Manage front desk operations including check-in/check-out.
• Greet and assist clients, families, and visitors professionally.
• Support client intake and general administrative tasks.
• Maintain accurate records and perform data entry.
• Provide excellent customer service in high-stress situations.
• Assist with scheduling and coordination of services.
• Maintain confidentiality of all patient and agency information.
• Support communication between staff, clients, and providers.
• Communicate effectively with Spanish-speaking patients and families.

Kenntnisse

Bilingual

Healthcare front desk

Data entry

HIPAA

Multi-line phones

Customer service

Typing 30 WPM

Ausbildung

High School Diploma

Jobbeschreibung

Trinity Employment Specialists in Oklahoma seeks a personable Bilingual Medical Front Desk Specialist to support a mental health clinic. You will handle front desk operations, patient check-in, and phone support while engaging with a diverse patient population in English and Spanish.

The role requires at least 1 year of healthcare/medical office experience, strong data entry and typing skills, and a professional, customer-focused approach in a fast-paced behavioral health environment.