Medical Front Desk (Bilingual Spanish-English)

One Therapy Network; Oklahoma City (OK); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

PTO, sick, and holiday pay after 90 is

Medical, dental, and vision insurance

401K with 3% employer matching

Starting wage is $15.25/hr

Job summary

One Therapy Network in Oklahoma City is seeking a bilingual patient services coordinator to join our front desk team. You’ll greet patients and families, provide translation for therapy and evaluations, and guide parents through intake paperwork and visits.

The role requires fluency in Spanish and English, strong communication skills, and excellent computer literacy to support efficient daily operations. Workdays are Monday–Friday, 9:00 AM–6:00 PM, with benefits including PTO after 90 days and

Qualifications

• Fluent in English and Spanish; medical Spanish a plus.
• High School Diploma or equivalent required.
• Excellent bilingual verbal and written communication.
• Strong multitasking and organizational skills.
• Extensive computer experience and quick learner.

Responsibilities

• Greet patients, families, and guests promptly.
• Provide translation services for therapy and evaluations.
• Answer incoming calls and manage inquiries.
• Guide parents through intake paperwork and visits.
• Check-in patients and schedule/cancel appointments.
• Light housekeeping to maintain clinic cleanliness.
• Ensure timely completion of intakes and scheduling.

Job description

About Us

We are a bilingual outpatient rehabilitation clinic that offers Occupational, Physical, Speech, and Feeding therapy services to children in Oklahoma City. Our mission is to ensure that Spanish speaking children have access to the same quality of therapy services as any other child.

Job Description

We are looking for a bilingual patient services coordinator to join our front desk team. The ideal candidate is a friendly, outgoing individual with extensive computer experience, excellent (Spanish and English) communication skills, and a critical thinker that enjoys finding ways to maximize efficiency in day-to-day operations.

Job Responsibilities

• Greet our incoming patients, families, and guests
• Provide translation services as needed for therapy and evaluations
• Answer incoming phone calls
• Guide parents through intake/initial visit paperwork process
• Check-in patients upon arrival in a timely and prompt manner
• Assist in scheduling (scheduling appointments, canceling appointments, etc).
• Light housekeeping to maintain cleanliness of clinic/waiting area
• Ensure the timely completion of patient intakes and evaluation scheduling

Requirements

• Fluencyin Spanish and English (experience with medical Spanish preferred but not required)
• High School Diploma or equivalent
• Excellent verbal and written communication skills in both English and Spanish to work with patients, physicians, and peers.
• Ability to multitask successfully and excellent organizational skills.
• Extensive computer experience and quickly acquire an understanding of changes in processes.
• Must be availableto work five days per week M-Fri9:00 AM - 6:00PM

Benefits

• PTO, sick, and holiday pay available after 90 days of employment
• Medical, dental, and vision insurance
• 401K with 3% employer matching
• Starting wage is $15.25/hr