Bilingual Front Desk & Patient Services Specialist

Virginia Garcia Memorial Health Center; Beaverton (OR); On-site; USD 35,000 - 45,000; Full time

Job summary

Virginia Garcia Memorial Health Center is seeking a Receptionist Extra Functions to check patients in/out, manage scheduling, update demographics, and support cash handling in a busy primary care setting.

Bilingual English/Spanish preferred; strong accuracy with numbers; ability to follow HIPAA policies and center protocols. The role collaborates with nursing, lab, and pharmacy; participates in team meetings and on-site training.

Qualifications

• Proficiency in English and Spanish, both written and spoken.
• Proven sensitivity to inter-cultural issues.
• Able to follow Center protocols and HIPAA requirements.
• High level of numerical accuracy for payments and records.

Responsibilities

• Check patients in and out and prepare charts.
• Update patient demographics and contact information.
• Balance daily cash and process payments.
• Answer calls, schedule appointments, and route messages.
• Support Call Center and assist with patient flow.
• Maintain waiting area and ensure a clean environment.
• Protect patient information in accordance with HIPAA.

Skills

Bilingual English/Spanish

Inter-cultural sensitivity

Data accuracy

Independent decision making

Education

High School diploma or equivalent

1+ year reception/clerical experience

Computer skills desirable

Job description

Virginia Garcia Memorial Health Center is seeking a Receptionist Extra Functions to check patients in/out, manage scheduling, update demographics, and support cash handling in a busy primary care setting.

Bilingual English/Spanish preferred; strong accuracy with numbers; ability to follow HIPAA policies and center protocols. The role collaborates with nursing, lab, and pharmacy; participates in team meetings and on-site training.