Bilingual Front Desk Specialist — Patient Care

Clear Destination Inc.; Bloomingdale, Northern (IL, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition reimbursement

Healthcare coverage

Generous PTO

403(B) retirement plan

Life Insurance

Cross-department collaboration

Job summary

ACCESS Community Health Network is seeking a front desk receptionist to welcome patients, guide check-in, collect data, schedule appointments, and process payments to keep visits smooth and efficient.

You will deliver high-quality service in a patient-centered model. A high school diploma, basic computer skills, and the ability to work some evenings and Saturdays are required; CPR/BLS and English/Spanish bilingualism are preferred, with Epic EMR experience a plus.

Qualifications

• High school diploma or equivalent.
• Basic computer skills.
• Ability to work some evenings and Saturdays.
• CPR/BLS certification.
• Bilingual English/Spanish.

Responsibilities

• Serve as patients’ first point of contact and create a welcoming and supportive environment at the front desk.
• Guide patients through check-in, collect accurate data, schedule appointments, process payments, and ensure their visit is smooth and efficient.
• Deliver high-quality customer service to support ACCESS' patient-centered medical home model.
• Advance organizational goals to improve patient care and community health outcomes.
• Receive comprehensive training and hands-on experience with Epic, one of the world’s leading Electronic Medical Record systems.

Skills

Computer skills

Evenings and Saturdays

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Epic EMR

Job description

ACCESS Community Health Network is seeking a front desk receptionist to welcome patients, guide check-in, collect data, schedule appointments, and process payments to keep visits smooth and efficient.

You will deliver high-quality service in a patient-centered model. A high school diploma, basic computer skills, and the ability to work some evenings and Saturdays are required; CPR/BLS and English/Spanish bilingualism are preferred, with Epic EMR experience a plus.