Cardiology Front Desk Concierge — Patient Care & Scheduling

Virginia Heart; Falls Church (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Affordable Medical, Dental and Vision

401(k) Retirement Plan

Paid Short-Term Disability

Employee Assistance Program

Three Weeks Paid Vacation

Paid Sick Leave

Annual Merit-Based increases

Employee Discount Programs

Employee Appreciation events

Job summary

Virginia Heart is seeking a friendly Front Desk Medical Receptionist to support daily medical office operations in our busy Virginia practice.

Responsibilities include greeting patients, handling calls, EMR entry, and payment processing while ensuring HIPAA compliance and excellent customer service. The role requires at least a year of receptionist experience and prefers bilingual English/Spanish speakers.

Qualifications

• High School Diploma or equivalent.
• Minimum one year of experience in a receptionist role in a fast-paced environment.
• Medical office experience in a multi-provider office preferred.
• Bilingual English/Spanish a plus.
• Computer proficiency with good typing skills.
• Prior experience with Electronic Medical Records (EMR) preferred.
• Excellent customer service skills and positive attitude.
• Ability to multi-task.
• Detail oriented and strong communication with a pleasant phone manner.

Responsibilities

• Greets and directs patients politely and professionally.
• Manages phone calls and schedules appointments.
• Registers patients in EMR and verifies demographics.
• Collects co-payments and posts payments accurately.
• Checks and explains insurance eligibility and referrals.
• Maintains reception area and waiting rooms in a presentable state.
• Maintains patient privacy following HIPAA requirements.

Skills

Customer service

Multitasking

Phone etiquette

Education

High School Diploma

Tools

EMR system

Job description

Virginia Heart is seeking a friendly Front Desk Medical Receptionist to support daily medical office operations in our busy Virginia practice.

Responsibilities include greeting patients, handling calls, EMR entry, and payment processing while ensuring HIPAA compliance and excellent customer service. The role requires at least a year of receptionist experience and prefers bilingual English/Spanish speakers.