Bilingual Front Desk & Patient Care Coordinator

Oneplus-Healthcare; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Oneplus-Healthcare in Florida is seeking a friendly front desk receptionist to greet patients in English and Spanish, verify demographics and insurance in the EMR system, and ensure accurate check-in and check-out processes.

You will answer calls, collect co-pays, post payments, schedule appointments, and coordinate transportation as needed, while maintaining courteous service and efficient workflow in a busy clinic.

Qualifications

• Bilingual required; English and Spanish preferred.
• Experience in front-desk or reception roles is a plus.
• Strong communication and empathy with patients.

Responsibilities

• Greet patients in English and Spanish and confirm visit purpose.
• Verify demographics and insurance in EMR system.
• Check in/out patients accurately and promptly.
• Collect co-payments and post payments.
• Answer calls and route messages to appropriate team.
• Schedule, cancel, and reschedule appointments; arrange transportation as needed.

Skills

Bilingual

Customer service

Phone etiquette

Tools

EMR system

Payment processing

Job description

Oneplus-Healthcare in Florida is seeking a friendly front desk receptionist to greet patients in English and Spanish, verify demographics and insurance in the EMR system, and ensure accurate check-in and check-out processes.

You will answer calls, collect co-pays, post payments, schedule appointments, and coordinate transportation as needed, while maintaining courteous service and efficient workflow in a busy clinic.