Bilingual Front Desk Coordinator — Patient Access

AssociatesMD; Plantation (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

AssociatesMD in Plantation, Florida is seeking a highly energetic Bilingual Front Desk Coordinator to join our primary care team. As the first point of contact for patients, you will greet visitors, verify insurance, and guide them through the intake process in English and Spanish.

You will manage the flow of the office, handle administrative tasks, collect copays, coordinate referrals, and ensure a welcoming, compliant patient experience.

Qualifications

• Bilingual English and Spanish required for patient communication.
• Proficiency with electronic medical records and modern office software.
• Customer service mindset with calm, empathetic professionalism.

Responsibilities

• Greet patients and verify insurance in the EMR system.
• Schedule appointments, collect copays, and update demographics.
• Coordinate referrals and assist with intake and patient flow.
• Work with clinical team to ensure smooth transitions from waiting room to exam room.
• Maintain HIPAA confidentiality and privacy in all interactions.

Skills

Bilingual EN/ES

EMR proficiency

Customer service

Detail orientation

Tools

eClinicalWorks

Job description

AssociatesMD in Plantation, Florida is seeking a highly energetic Bilingual Front Desk Coordinator to join our primary care team. As the first point of contact for patients, you will greet visitors, verify insurance, and guide them through the intake process in English and Spanish.

You will manage the flow of the office, handle administrative tasks, collect copays, coordinate referrals, and ensure a welcoming, compliant patient experience.