Bilingual Front Desk & Patient Access

Legacy Community Health; Houston (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision & Life

FSA

403(b) Retirement Plan with Company M

Disability insurance

$0 Copay for Legacy Provider visits

$0 Copay for prescriptions at LegacyPh

Travel Insurance

Pet Insurance

Subsidized Gym Membership

Job summary

Legacy Community Health in Houston is seeking a Front Office Clerk to be the welcoming first point of contact for patients. This role requires professionalism, warmth, and accurate data entry, with responsibilities across patient intake, scheduling, and coordinating with clinic staff.

You may float to multiple clinic locations, work a rotating 8-hour shift, and contribute to a team-focused primary care environment that values respectful, language-appropriate patient interactions and smooth front

Qualifications

• High school diploma or equivalent required.
• Pleasant, professional, and articulate phone voice.
• Ability to multi-task and handle many incoming calls or patients at once.
• Efficient and accurate data-entry skills.
• Computer literacy and multi-line phone or switchboard experience; willingness to learn.
• Basic math or filing knowledge may be required.
• Bilingual in English/Spanish required.

Responsibilities

• Answer incoming calls and route them appropriately.
• Perform client intake and notify appropriate staff of the client’s arrival.
• Enter patient information into the appropriate databases.
• Assist the volunteer coordinator with the management of volunteers.
• Follow appointment procedures as set by management.
• Follow cash handling procedures when receiving client payments.
• Complete opening and closing procedures.
• Keep the clinic lobby straight and orderly.
• Process lab results as assigned by the Practice Manager.
• Participate in the Performance Improvement Program.
• Demonstrate respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
• Promote effective working relationships and work as part of a team to meet goals.
• Work within a team-based primary care medical home to promote timely access, culturally sensitive care, and whole-person improvement.

Skills

Phone etiquette

Multi-tasking

Data-entry

Computer literacy

Basic math

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Job description

Legacy Community Health in Houston is seeking a Front Office Clerk to be the welcoming first point of contact for patients. This role requires professionalism, warmth, and accurate data entry, with responsibilities across patient intake, scheduling, and coordinating with clinic staff.

You may float to multiple clinic locations, work a rotating 8-hour shift, and contribute to a team-focused primary care environment that values respectful, language-appropriate patient interactions and smooth front