Cardiology Front Desk Pro - Bilingual (Spanish)

CLS Health; Webster (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental Insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

CLS Health in Houston, TX seeks a Patient Service Representative I to be the friendly first contact for patients. You will greet visitors, verify insurance, collect co-pays, and help ensure smooth referrals and accurate records.

You will multitask in a fast-paced medical office, support administrative duties, and resolve patient questions with professional courtesy. Spanish bilingual ability is required to serve our diverse patient base.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or customer service environment preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize effectively.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office and other computer applications.
• Knowledge of medical terminology and insurance billing preferred.
• Bilingual- Spanish speaking is a must.

Responsibilities

• Greet patients and visitors in a friendly and welcoming manner.
• Verify patient information, including insurance coverage and personal information.
• Collect co-pays and other fees from patients at the time of service.
• Ensure the referrals are in the patient's chart before the patient comes in.
• Maintain patient records and ensure that they are accurate and up to date.
• Count cash box and complete cash reconciliation forms. Once close is completed, sign off on EBO report and cash reconciliation.
• Handle patient complaints and resolve issues in a professional manner.
• Perform other administrative tasks as needed

Skills

Strong communication

Interpersonal skills

Multitask

Attention to detail

Proficiency in Microsoft Office

Medical terminology knowledge

Insurance billing knowledge

Spanish speaking (bilingual)

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

CLS Health in Houston, TX seeks a Patient Service Representative I to be the friendly first contact for patients. You will greet visitors, verify insurance, collect co-pays, and help ensure smooth referrals and accurate records.

You will multitask in a fast-paced medical office, support administrative duties, and resolve patient questions with professional courtesy. Spanish bilingual ability is required to serve our diverse patient base.