Bilingual Front Desk & Visitor Services Coordinator

Community Health Choice, Inc.; Houston (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Community Health Choice, Inc. in Houston, TX is seeking a professional Receptionist to be the first point of contact for visitors and callers, delivering courteous customer service and supporting essential front office operations.

You will greet guests, answer phones, manage visitor logs, coordinate meetings, and assist with basic administrative tasks across departments. Experience in healthcare or corporate settings is preferred.

Qualifications

• High school diploma or GED required.
• Associate's or Bachelor's degree in Business Administration, Communications, or related field preferred.
• 1-2 years of receptionist, customer service, or office support experience.
• Experience in healthcare or corporate office environments.
• Experience supporting small workgroups or coordinating tasks.
• Proficiency with Microsoft 365 apps (Outlook, Word, Excel, Teams).
• Experience with visitor management, room booking and ticketing systems.
• Exceptional customer service and interpersonal skills.
• Strong verbal and written communication skills.
• Professional appearance, demeanor, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks with accuracy.
• Reliable attendance and punctuality.

Responsibilities

• Greet and assist visitors, employees, vendors, and guests in a professional and courteous manner.
• Answer, screen, and direct incoming telephone calls.
• Maintain visitor logs, security procedures, and guest check-in processes.
• Monitor reception area to ensure a welcoming environment.
• Receive, sort, and distribute mail, packages, and deliveries.
• Maintain office supply inventories and submit replenishment requests.
• Assist with conference room scheduling and office logistics.
• Support basic facility-related requests and service tickets.
• Perform filing, scanning, copying, and document management.
• Assist with data entry, record maintenance, and departmental tracking logs.
• Prepare routine correspondence and standard communications.
• Assist with meeting preparation, room setup, and coordination.
• Support training sessions, employee events, and departmental meetings.
• Serve as temporary Administrative Assistant float during PTO, vacancies, or high workload periods.
• Assist with scheduling, document preparation, meeting coordination, data entry, and follow-up activities.
• Perform basic to intermediate administrative tasks while maintaining primary front desk responsibilities.
• Do not routinely support executive-level functions unless assigned.
• Other duties as assigned.

Skills

Customer service

Verbal communication

Written communication

Organization

Multitasking

Professional appearance

Education

Associate or Bachelor’s degree preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Visitor management system

Room booking system

Job description

Community Health Choice, Inc. in Houston, TX is seeking a professional Receptionist to be the first point of contact for visitors and callers, delivering courteous customer service and supporting essential front office operations.

You will greet guests, answer phones, manage visitor logs, coordinate meetings, and assist with basic administrative tasks across departments. Experience in healthcare or corporate settings is preferred.