Bilingual Front Desk & Office Coordinator

Perfected Claims; Pasadena (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Time Off: PTO & holidays

Medical, dental & vision coverage

401(k) retirement plan with company?t

Job summary

Perfected is seeking a Bilingual Office Coordinator for our Pasadena, CA office to serve as the front desk contact and deliver professional, client-centered support in a fast-paced environment.

You will greet clients, manage calls and emails, coordinate scheduling, and maintain accurate client records while supporting meetings, events, and daily office operations. Spanish-English bilingual proficiency and a professional demeanor are essential.

Qualifications

• High school diploma or equivalent required.
• Experience in receptionist/front desk/administrative roles.
• Bilingual in Spanish.
• Strong English and Spanish communication.
• Proficient with Google Workspace and basic apps.
• Experience in a legal setting is a plus.

Responsibilities

• Serve as the first point of contact - greet clients, visitors, and vendors professionally, and direct or escort them to the appropriate person or location.
• Manage incoming communications - answer, screen, and route phone calls, emails, and texts; respond to client inquiries and elevate questions or requests to the right team as needed.
• Coordinate scheduling - schedule, confirm, and reschedule appointments, and help coordinate clients and visitors with the appropriate team members.
• Maintain client records - collect, scan, and organize documents; keep client files and systems accurate and up to date; stay current on client communications to provide clear explanations when needed.
• Support office operations - manage inventory (tracking, ordering, stocking supplies) and maintenance requests.
• Provide administrative support - assist colleagues and departments with day-to-day administrative tasks and general office organization.
• Support and assist with meetings and events - help with logistical coordination (i.e. event space and catering) and team communications, as needed.
• Maintain professionalism and confidentiality - keep the reception area organized and welcoming, and handle sensitive client information with discretion.
• Flexibility for extended coverage - available for weekend or after-hours front-desk coverage as needed for events or office operations.

Skills

Customer service

Bilingual Spanish

Communication

Organization

Interpersonal skills

Education

High school diploma or equivalent

Tools

Google Workspace

Job description

Perfected is seeking a Bilingual Office Coordinator for our Pasadena, CA office to serve as the front desk contact and deliver professional, client-centered support in a fast-paced environment.

You will greet clients, manage calls and emails, coordinate scheduling, and maintain accurate client records while supporting meetings, events, and daily office operations. Spanish-English bilingual proficiency and a professional demeanor are essential.