Bilingual Front Desk & Client Services Coordinator

Block LLP; Burbank, Northern (CA, KY); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

401(k) retirement program

9 paid firm holidays annually

Training and professional development

Career growth and advancement

Collaborative team environment

Firm-sponsored events

Fully stocked kitchen

Job summary

Block LLP is seeking a friendly, organized Receptionist to join our team in Burbank. You will manage the front desk, answer calls, greet visitors, assist Spanish-speaking clients, and support basic administrative tasks to keep daily operations running smoothly.

The role emphasizes professional communication, dependability, and a positive attitude in a fast-paced law firm environment. Competitive hourly pay and growth opportunities are offered.

Qualifications

• Bilingual in English and Spanish is required.
• Strong verbal and written communication skills are essential.
• Excellent customer service and professional demeanor in person and on the phone.

Responsibilities

• Greet clients, visitors, and guests in a friendly, professional manner.
• Answer and route incoming calls to the appropriate team members.
• Provide outstanding customer service and ensure a welcoming experience.
• Assist Spanish-speaking clients and callers as needed.
• Take messages and ensure timely follow-up with staff.
• Maintain a clean, organized reception area and coordinate visitor arrivals.
• Support scheduling of appointments and conference rooms; assist with mail and light admin.

Skills

Bilingual English/Spanish

Customer service

Professional communication

Organizational skills

Multitasking

Education

High school diploma (or equivalent)

Tools

Microsoft Office

Multi-line phone system

Job description

Block LLP is seeking a friendly, organized Receptionist to join our team in Burbank. You will manage the front desk, answer calls, greet visitors, assist Spanish-speaking clients, and support basic administrative tasks to keep daily operations running smoothly.

The role emphasizes professional communication, dependability, and a positive attitude in a fast-paced law firm environment. Competitive hourly pay and growth opportunities are offered.