Bilingual Front Desk & Office Coordinator

Homewise Inc.; Detroit (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Homewise Inc. in Albuquerque, NM, is seeking a friendly Receptionist to be the first point of contact for clients and visitors. You will greet guests, answer phones, and guide people to the right Homewise teams with warmth and professionalism.

In this role, you’ll manage basic office tasks, verify information, log payments, and support training events. The ideal candidate has at least three years of reception experience, bilingual English/Spanish, and strong organizational skills.

Qualifications

• A high school diploma or equivalent.
• 3+ years of reception or office experience.
• Bilingual English/Spanish is a must.
• Warm, professional communication in person and by phone, and a talent for listening and anticipating what people need.
• A customer-first mindset: you respond quickly and go beyond what people expect.
• Strong organization and time management, with the ability to juggle several tasks and shifting priorities.
• Independence and good judgment: you work well with little supervision and solve problems practically.
• Proficiency with Microsoft Office (Excel, SharePoint, Outlook) and strong computer and typing skills.
• Availability Monday through Friday and Saturday's during the financial fitness classes.
• Ability to travel between Albuquerque and Santa Fe as needed.
• Able to occasionally lift 20 lbs.

Responsibilities

• Greet clients and direct them to the right Homewise team, in person and by phone.
• Look up basic customer information, scan documents, and log payments and fees accurately.
• Keep the office welcoming: maintain lobby, stock supplies, and manage mail and files.
• Register customers for Homewise training classes and handle reminders for classes.
• Collaborate across teams using STARS, Outlook to research and deliver great service.

Skills

Bilingual EN/ES

Microsoft Office

Communication skills

Customer service

Education

High school diploma

Tools

Excel

SharePoint

Outlook

Job description

Homewise Inc. in Albuquerque, NM, is seeking a friendly Receptionist to be the first point of contact for clients and visitors. You will greet guests, answer phones, and guide people to the right Homewise teams with warmth and professionalism.

In this role, you’ll manage basic office tasks, verify information, log payments, and support training events. The ideal candidate has at least three years of reception experience, bilingual English/Spanish, and strong organizational skills.