Bilingual Front Desk & Member Services Specialist

Epic Crunch Jobs; New Braunfels (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Free Crunch Fitness membership

Job summary

Crunch Fitness is seeking a Bilingual Member Services Representative in New Braunfels, TX to welcome members and guests at the front desk. You will assist with membership sales, check-ins, and program promotions, delivering friendly, responsive service in English and Spanish when needed.

You will handle phones, member inquiries, and basic club operations while keeping the space clean and ready. A customer-focused mindset and quick, detailed communication are essential for success.

Qualifications

• Proven customer service experience in a fast-paced environment.
• Ability to promote memberships and programs effectively.
• Comfortable managing front desk operations and basic product promotions.

Responsibilities

• Greet members and guests with a friendly, welcoming attitude.
• Assist with membership sign-ups, check-ins, and program promotions.
• Respond to member inquiries and resolve issues promptly.
• Maintain club cleanliness and front desk organization.
• Support staff and ensure service levels meet standards.

Skills

Bilingual

Customer service

Sales oriented

Front desk

Tools

CRM software

Job description

Crunch Fitness is seeking a Bilingual Member Services Representative in New Braunfels, TX to welcome members and guests at the front desk. You will assist with membership sales, check-ins, and program promotions, delivering friendly, responsive service in English and Spanish when needed.

You will handle phones, member inquiries, and basic club operations while keeping the space clean and ready. A customer-focused mindset and quick, detailed communication are essential for success.