Front Desk & Member Services Pro - Gym Welcome Lead

Crunch Fitness - Undefeated Tribe; New Braunfels (TX); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

PTO

Subsidized health insurance

Life and AD&D

Free gym membership

Job summary

Crunch Fitness - Undefeated Tribe is seeking a friendly Member Services Representative for our New Braunfels gym. You will greet members, process enrollments, handle front desk operations, and promote club programs to enhance the member experience.

Deliver exceptional service at check-in, support membership and product sales, and help keep the front desk and club clean and welcoming. This role emphasizes reliability, clear communication, and Crunch service standards on every shift.

Qualifications

• Minimum 1 year of experience in a service-oriented position preferred.
• Strong communication and written skills.
• Customer service orientation essential; CPR/AED not required for this role.

Responsibilities

• Greet members and guests with enthusiasm; ensure smooth check-in and front desk operations.
• Assist with membership, retail and tanning product sales.
• Promote membership privileges and club programs; support events and initiatives.
• Maintain a clean, organized front desk area and club lobby.

Skills

Customer service

Communication

Sales

Teamwork

Education

High school diploma or GED

Tools

POS system

CRM

Job description

Crunch Fitness - Undefeated Tribe is seeking a friendly Member Services Representative for our New Braunfels gym. You will greet members, process enrollments, handle front desk operations, and promote club programs to enhance the member experience.

Deliver exceptional service at check-in, support membership and product sales, and help keep the front desk and club clean and welcoming. This role emphasizes reliability, clear communication, and Crunch service standards on every shift.