Bilingual Front Desk & Member Services Associate

Crunch Fitness - Undefeated Tribe; Beaumont (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO

Subsidized health insurance coverage (

Basic Life and AD&D

HSA

Short-term disability

Free gym membership

Job summary

Crunch Fitness - Undefeated Tribe in Beaumont, TX is seeking a Bilingual Member Services Representative to welcome members and guests, assist with membership sales, check-ins, and promote programs while delivering exceptional service.

You will be the face of the club at the front desk, support cleanliness, enroll new members, and ensure inquiries are handled promptly, reflecting our commitment to excellence.

Qualifications

• Minimum 1 year of experience in a service-oriented position.
• Bilingual in Spanish and English preferred.
• Ability to communicate effectively in reading and writing.
• Strong customer service orientation.
• CPR/AED certification required (can be obtained within 30 days of hire).

Responsibilities

• Assist with membership sales, check-ins, and product promotions.
• Answer phones and manage front desk operations.
• Support club cleanliness and promote programs like group fitness and tanning.
• Maintain accurate enrollment records and help keep the club grand-opening ready daily.
• Provide excellent customer service by responding to member inquiries within 24 hours.

Skills

Bilingual Spanish and English

Customer service

Communication skills

CPR/AED certification

Education

High school diploma or GED

Job description

Crunch Fitness - Undefeated Tribe in Beaumont, TX is seeking a Bilingual Member Services Representative to welcome members and guests, assist with membership sales, check-ins, and promote programs while delivering exceptional service.

You will be the face of the club at the front desk, support cleanliness, enroll new members, and ensure inquiries are handled promptly, reflecting our commitment to excellence.