Bilingual Front Desk Energy Eligibility Specialist

FurstStaffing; Madison (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health/dental/vision insurance

401(k)

Paid time off

Job summary

FurstStaffing seeks a bilingual Front Desk Intake Eligibility Specialist in Madison to greet clients, process energy assistance applications, and support community outreach. The role emphasizes accurate eligibility determinations and friendly, inclusive interactions with low-income households.

You will answer calls, collaborate with community partners, and attend events as needed. This position values initiative, independence, and a proactive service mindset.

Qualifications

• Bilingual in English and Spanish required.
• Strong customer-focused approach and welcoming demeanor.
• Ability to work independently and take initiative.

Responsibilities

• Greet clients in person and create a welcoming environment.
• Process energy assistance applications to determine eligibility.
• Answer incoming calls professionally and provide information.

Skills

Bilingual English/Spanish

Job description

FurstStaffing seeks a bilingual Front Desk Intake Eligibility Specialist in Madison to greet clients, process energy assistance applications, and support community outreach. The role emphasizes accurate eligibility determinations and friendly, inclusive interactions with low-income households.

You will answer calls, collaborate with community partners, and attend events as needed. This position values initiative, independence, and a proactive service mindset.