Energy Assistance Front Desk & Eligibility Specialist

FurstStaffing; Baraboo (WI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

FurstStaffing in Wisconsin seeks a Front Desk Intake Eligibility Specialist to support the energy assistance program. You will greet clients, process applications to determine eligibility, and answer calls, ensuring a friendly, efficient first contact.

The role combines customer service, data entry, and community outreach to help low-income households while collaborating with community agencies and attending events when needed.

Qualifications

• Friendly, approachable demeanor is essential.
• Ability to work independently and take initiative.
• Willingness to help clients, coworkers, and community partners is important.
• Computer and math proficiency required.
• Outgoing personality and comfort with non-profit settings.

Responsibilities

• Warmly greet clients in person and create a welcoming environment.
• Process applications to determine eligibility for energy assistance.
• Answer incoming calls in a friendly, professional manner.
• Collaborate with community agencies to support program goals.
• Attend community events as needed to promote services.

Skills

Customer service

Data entry

Computer proficiency

Math proficiency

Independent worker

Community outreach

Job description

FurstStaffing in Wisconsin seeks a Front Desk Intake Eligibility Specialist to support the energy assistance program. You will greet clients, process applications to determine eligibility, and answer calls, ensuring a friendly, efficient first contact.

The role combines customer service, data entry, and community outreach to help low-income households while collaborating with community agencies and attending events when needed.